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Returns

Our main priority is you. We strive to meet our expectations and yours, by producing consistent high quality products. We will accept all returns where product did not meet our specifications. Returns must be reported within 10 days.

Damages

Damages will be accessed on a case by case basis. Please contact us with damage issues as soon as they are noticed, so that we can begin the claim process. In most cases your job will be reprinted at no charge. 

Color

If you are using ROES we strongly suggest submitting a test print. The lab will not accept color variance returns on direct uploads from NATLAB.com. 

Shipping

We ship using UPS and USPS. Shipping is calculated at checkout by our software. These costs are subject to change. 

Toll Free Number

Please don't hesitate to give us a call. Customer Service reps are available MF 9-5 @ 800 342 0900

Office Hours

Walk-in service is available M-T 10-4 and 10-1 on Fridays. We suggest selecting shipping on your orders. If picking up jobs is preferred, please call ahead. Walk in hours are subject to change. 

Mailing Address 

For scans and other mailing needs, our mailing address is: 378 Page Street / Unit 9 / Stoughton, MA / 02072

Custom Pricing

Standard

Available via our Natural ROES ordering software, all of your images will be individually color corrected by one of our trained technicians to give you the best possible image quality on your digital photo printing. Reprints are welcome if you are not happy with the quality. $8.00 minimum order.

Computer Corrected

Available via our Natural ROES ordering software we let the computer do the color correcting for you, with no human intervention. Although not perfect, the quality of these prints is very good. Reprints will be charged at Standard Print pricing if you are not satisfied with the quality. $10.00 minimum order.

Ready to Print

Available via our Natural ROES RTP software, here you are managing your files completely and no human or computer intervention is applied. We highly recommend sending in your free Test Prints to be sure you are calibrated correctly. Reprints will be billed at Standard Print Pricing if you are not satisfied with the quality. $10.00 minimum order.

All digital photo printing is provided on Fuji Crystal Archive "E" surface paper. We also offer Glossy and Fuji Pearl Paper.

Package Prints (Undergrads, Proms, Dance Schools & Sports)

This category is to be used strictly for your main bulk order on your proms, sports teams, and undergrad sessions. There is a $25 minimum per order and 1 Unit Sheet per file must be ordered. Cannot be used for weddings or senior portraits, all orders coming in that do not meet the minimum or do not qualify for package printing will be upgraded to standard reprints/units. You can custom create your own packages in our Natural ROES, so all you have to do is drop your image into the pre-set package and your image will be printed in all the sizes you added with one easy click!

8 up wallets can be die cut for a fee. Window Envelope packaging available. Full, half and quarter units available (see list of available sizes). For best results your subject distance and lighting set up should be consistent for each exposure.

Memory mates, magazine covers, traders, calendars, sports fun packs and big tickets are available for your sports packages. Magnetic backing available.

Chromaluxe key chains, plaques, license plate frames, mouse pads, easels and clip boards also available as a great add on for your sports teams

It is important for us to offer many unique options for our clients so they don't have to worry about searching elsewhere for what they need.

 

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Verified Secure Website with Safe Checkout

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Archival inks used on all fine art prints

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